Privacy Policy

TEQnalogix operates the Admin Manager web app and the associated mobile app. For data you enter about your club, your club is the data controller and we act as a data processor on your behalf. For your own manager account, we are the controller.

Account data: your email address and authentication details.

Club data you enter: teams, coaches (name, email, phone), players (name, birth year, gender, phone, email, jersey number, clothing size), parents (name, email, phone), schedule, facilities, and messages.

Compliance data: parental health approvals, policy signatures, and cancellation requests.

Payment data: payment requests and status. Card processing is handled by our payment provider; we do not store full card numbers.

Technical data: a login session token stored in your browser, and basic security logs.

The platform stores personal data about minors (players) on behalf of clubs. Clubs and parents are responsible for obtaining any consent required by law before entering a child's data. We provide tools for parental approvals and signatures. If you believe a child's data was entered without proper authorization, contact us and we will help remove it.

To provide the service under our agreement with your club; to comply with legal obligations; and, where required, based on consent obtained by the club or parent. We do not sell personal data and we do not use it for advertising.

We use trusted providers to run the service: Supabase (authentication), Convex (application database and backend), and Vercel (web hosting). Payments are processed by Tranzila. AI assistant features (“Maya”) send the relevant text to Anthropic (Claude) for answers and to OpenAI for text-to-speech. Push notifications on mobile use Expo.

As an international service, we host data with our providers primarily on servers in the European Union and the United States.

For clubs and users located in Russia or Belarus, personal data is stored on Yandex Cloud servers located in Russia, in accordance with applicable data-localization laws — including Russian Federal Law No. 152-FZ “On Personal Data”. Your country selection at sign-up determines this routing.

Where a provider processes data outside your country, we rely on that provider's standard contractual protections and applicable legal safeguards.

We keep data for as long as your club account is active and as needed to provide the service, then delete or anonymize it within a reasonable period, unless a longer period is required by law (for example, financial records).

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. To exercise these rights, contact ayemarketing@gmail.com. For data about players/parents, requests are usually made through the club.

We use encryption in transit, access controls, and reputable infrastructure providers. No system is perfectly secure, but we work to protect your data and to notify affected users of significant incidents as required by law.

We may update this policy and will change the “last updated” date above. Questions or requests: ayemarketing@gmail.com.